Error Code 2-4 can occur if your antivirus or malware software or your firewall is interfering with the Office install. Proxy settings on your computer can also cause this problem.
Solutions for Error Code 2-4 :
You can follow the below-mentioned steps to fix the Error 2-4. Or you can initiate the chat with our technical experts they will assist you in resolving the issue.
Windows 10 :
1. Press the Windows logo key + X to see a list of commands and options.
2. Click Programs and Features.
3. Click the Office program you want to Remove.
4. Do one of the following :
> After that, in Office 2019,2016 click Remove > Continue.
> In Office 2013,2016 click Uninstall.
Windows 8.1 & 8 :
1. Press the Windows logo key + X to see a list of commands and options.
2. Click Programs and Features.
3. Click the Office program you want to Remove.
4. Do one of the following :
> After that, in Office 2019,2016 click Remove > Continue.
> In Office 2013,2016 click Uninstall.
You might need to restart your computer after uninstall is complete.
You might need to restart your computer after uninstall is complete.
>>>>>> Install the Microsoft office program and check if the issue (Error Code 2-4) persists <<<<<<
Please note the following things before you start the fresh installation of office program :
- Temporarily turn off the antivirus
- Check, Temporarily turn off the firewall
- Temporarily turn off proxy settings
Step 1:
Run Microsoft Office 2016 or Office 365 set up (.EXE) file and enter the product key. If you don’t have the set up file or product key proceed with the next step
Step 2:
Sign in in to your Microsoft account to download the set up file and verify the product key
Step 3:
Click on the Install button on the pop up screen to start the office 365 or office 2016 installation.
Step 4:
The office set up is running in the background now, please wait un-till it gets completed
Step 5:
Once installation is completed it will get the things ready for first use.
You can go through the Take A look option to see what is new in the office program.
Step 6:
Now you are ready to use the Office 365/2019 program for the first time.
Finally, If the issue ( Error Code 2-4 ) persists after installing the office program, there might be an issue with the system proxy settings,
In Conclusion, it is strongly recommended to have check on your computer by the technical expert in order to protect your system files and setting.
Click on the Image below to Initiate the chat with our Technical Expert:

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As a result, our technicians will resolve all issues on your computer.
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