Error Code 12007-1 can occur if there’s a problem installing the 64-bit version of Office, if temporary files are causing a conflict, or if a previous install of Office failed.
Solutions for Error Code 12007-1 :
Microsoft Office error code 2-13 generally is due to an existing installation of the Microsoft Office suite in your computer. This error is applicable with all the versions of Microsoft Office 365 and Microsoft Office 2019.
Windows 10 :
1. Press the Windows logo key and the letter R to launch the Run window.
2. Enter the command “control” and the hit Enter.
3. Then, select Programs and Features.
4. Now, scroll and select the Office product and click Change at the top of the Window.
You might need to restart your computer after uninstall is complete.
Windows 8 & 8.1 :
1. Press the Windows logo key and the letter R to launch the Run window.
2. Enter the command “control” and the hit Enter.
3. Then, select Programs and Features.
4. Now, scroll and select the Office product and click Change at the top of the Window.
You might need to restart your computer after uninstall is complete.
>> Now try to Install Office program and check if the issue (Error code 12007-1) persists <<
Step 1 :
Go to office.com/setup and enter your product key.
Step 2 :
Log in with Microsoft account details
Step 3 :
Select the language and proceed with install
Step 4 :
Wait until the installation gets completed
Step 5 :
Now you can use the office for first time
If the issue (Error Code 12007-1) persists after installing the Office 2019/ 365.
Finally, it is strongly recommended to have check on your computer by the technical support member.
In Conclusion, there might be an issue with system registry settings , configuration files or temporary files.
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