Microsoft Office error code 1392-28 generally is due to an existing installation of the Microsoft Office suite in your computer. This error is applicable with all the versions of Microsoft Office 365 and Microsoft Office 2019.
Error 1392-28 can occur if there’s a problem installing the 64-bit version of Office. If temporary files are causing a conflict, or if a previous install of Office failed.
Solutions for Error Code 1392-28 :
Before you try the steps below, close the error message, restart your computer and try installing Office again. You should also check your updates to make sure all critical updates are installed on your computer
Windows 10
1. Press the Windows logo key and the letter R to launch the Run window.
2. Enter the command “control” and the hit Enter.
3. Then, select Programs and Features.
4. Now, scroll and select the Office product and click Change at the top of the Window.
You might need to restart your computer after uninstall is complete.
Windows 8 / Windows 8.1
1. Press the Windows logo key and the letter R to launch the Run window.
2. Enter the command “control” and the hit Enter.
3. Then, select Programs and Features.
4. Now, scroll and select the Office product and click Change at the top of the Window.
You might need to restart your computer after uninstall is complete.
>> Now try to Install Office program and check if the issue persists <<
Step 1 :
Go to office.com/setup and enter your product key.
Step 2 :
Enter Microsoft account details to verify the product key
Step 3 :
Select the language and click on install to start the installation
Step 4 :
Now office is installing on your computer
Step 5 :
Now office was installed successfully
If the issue persists after installing the Office 2016/ 2019 and Office 365.
There might be an issue with system registry settings , configuration files or temporary files.
It is strongly recommended to have check on your computer by the technical support member.
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