Getting a “Something went wrong” message along with the number when installing Office on your computer.
This problem usually occurs if the second installation of Office was started before the first installation was finished or if you restarted your computer before the current Office installation was finished.
Solutions for “Something Went Wrong Error Message”
If you see Error Code Something Went Wrong, close the error message.
restart your computer and then try installing Office again.
Please follow the steps mentioned below to fix the issue:
Windows 10 & 8 :
1. Press the Windows logo key + X to see a list of commands and options.
2. Click Programs and Features.
3. Click the Office program you want to Remove.
4. Do one of the following:
> In Office 2019,2016 click Remove > Continue.
> In Office 2013,2010 click Uninstall.
Windows 7 :
- Click Start > Control Panel > Programs > Programs and Features.
- Click the Office program you want to repair, and then click Change.
- Do one of the following :
- In-Office 2019, 2010 click Repair > Continue.
- In-Office 2013, 2016 click Quick Repair.
You might need to restart your computer after uninstall is complete.
You might need to restart your computer after uninstall is complete.
Please note the following points before you start the installation of the new office:
- Temporarily disable your antivirus and firewall.
- Try updating your router firmware.
- Turn off hardware acceleration.
- Reset the Task Scheduler.
- Try a hard-wired connection.
- Create a new Windows Admin profile.
>> Now try to Install Office program and check if the issue ( Something Went Wrong ) persists <<
Step 1 :
Go to office.com/setup and enter your product key.
Step 2 :
To install the Microsoft office you need to enter the Microsoft account log in details.
Step 3 :
Select the language and click on Install to start the installation.
Step 4 :
Now it is installing the Office 365/2013
Step 5 :
Office Installed successfully, now you can use the office
If the issue ( Error Code Something Went Wrong ) persists after installing the Office ,
there might be an issue with the system registry key settings.
It is strongly recommended to have check on your computer by the technical expert, in order to protect your system files and setting.
If you are getting any error code along with something went wrong please follow the same steps.
Need any assistance in resolving the issue please feel free to initiate the chat with our technical expert.
Conclusion,
Still you didn’t find solution, please initiate chat box for more tech support with our experienced Tech Team.